Customer Service

Our customer service representatives are available to answer your questions. 

Hours of Operation

Monday – Friday, 8:00 a.m. – 4:00 p.m. EST.

Phone Number: FINRA Investor Education, 202-728-6964

 

Email:  [email protected]

Rush Orders: [email protected]

Large Orders: If your event requires larger quantities than the maximum permitted, please contact FINRA Investor Education to discuss: [email protected].

Exchanges & Returns: All orders are final and will not be eligible for a return or exchange.

Shipping: Please choose the most economical shipping method. Be advised, however, that selecting USPS Ground Advantage does not guarantee delivery within 2 – 5 days.  If your order is time-sensitive, we recommend selecting a guaranteed shipping service, such as FedEx Ground, FedEx Standard Overnight, or FedEx 2-day. All express orders (overnight and 2nd day air) must be submitted before 2:00pm EST in order to ship same day.